---
title: I cannot sign in
description: If you are problems signing in; the app will display a message saying that the email or password is incorrect, for each one of these fields there is an option to help you retrieve the correct email address associated with…
url: "https://help.koiino.app/help/i-cannot-sign-in/"
updated: "2023-03-21"
category: Account
---

# I cannot sign in

If you are problems signing in; the app will display a message saying that the email or password is incorrect, for each one of these fields there is an option to help you retrieve the correct email address associated with your account or the option to reset the  password, if any of these options don’t work; please contact the support team using the contact us form.